Shipping & Delivery
At Afro Goods Xpress, we aim to provide fast and reliable shipping to our customers worldwide. Here’s what you need to know about our shipping and delivery process:
1. Shipping Costs
Shipping costs vary based on the weight of your order and destination. Shipping costs will be calculated and displayed during the checkout process.
2. Delivery Time
Delivery times vary depending on your location. Estimated delivery times are provided during the checkout process for your convenience.
United Kingdom (UK):
When shipping orders to the UK, you can select between next-day delivery or standard delivery. Standard delivery usually arriving within 2-3 working days after dispatch. (Orders after 1pm or on the weekend will be dispatched the day after for next day delivery)
Nigeria:
For orders destined for Nigeria, please allow 7-10 working days for delivery after processing.
Europe:
Deliveries to European countries usually take 5-7 working days to arrive after processing.
United States (US), Canada (CA), Australia (AU), and New Zealand (NZ):
Orders shipped to these destinations typically arrive within 7-14 working days after processing.
Please note that delivery times are estimates and may vary depending on factors such as customs clearance, local postal services, and unforeseen circumstances. We aim to ensure your orders reach you in a timely manner, and our customer service team is always available to assist you with any queries or concerns you may have regarding shipping and delivery.
Products ordered from abroad may experience longer delivery times. For instance, items sourced from Nigeria on our website may encounter extended shipping durations. We will keep in touch with you while processing your order.
3. Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery our Track Your Order page.
4. International Shipping
We offer international shipping to various countries around the world.
Please note that international shipping may be subject to customs clearance procedures and additional import duties or taxes, which are the responsibility of the recipient.
5. Contact Us
If you have any questions or concerns about shipping and delivery, please feel free to contact our customer service team at [email protected]. We’re here to help!